The Kenya Bureau of Standards has said they will be testing Always pads to determine if there was a breach of quality standards.
This comes after women expressed outrage claiming that the products cause rashes, itching and burns in the vaginal area.
A statement issued on Thursday said the outcome of the analysis will determine the next cause of action which could be market withdrawal of any substandard products.
“Consumers are requested to report any specific complaint through KEBS Toll free line of 1545 between 8.00 am to 5.00 pm during weekdays or email complaints@kebs.org. You can also channel complaints through facebook at Kenya Bureau of Standards and Twitter @Kebs_ke,” the statement reads in part.
The agency however noted that past surveillance of Always pads found that the product passed quality standard tests.
Citing the East Africa Standard for Sanitary, the agency maintained that all brands in Kenya were tested and 90 percent of them were found to have quality compliance.
Always ultra, Always platinum, Always maxi, Always ultra-normal, Always extra-long were part of the tested samples, according to the statement.