A 73-year-old grandma has reportedly lost Ksh970, 000 in illegal Equity Bank transactions.
Distressed relatives of the sick Faith Wanjiku reached out to State House Digital Communication’s Director Dennis Itumbi on social media in the bid help her recover the funds.
Itumbi posted the letter from Wanjiku on his social media pages to highlight her plea for justice.
According to Wanjiku, she opened an account with Equity Bank on the 31st May 2019 which was credited with Ksh1 million from the sale of her piece of land.
However, she discovered that Ksh 970,216 was illegal siphoned from her account on 16 July 2019.
“On the 16th day of July 2019 the sum of Kshs 970,216, was illegally siphoned from my account in 4 series of transactions using the Eazzy App platform by Equity in the following sequence.
(1). Ksh 300, 030. 00 to Vivian Jelagat Kips
( 2). Ksh 300, 030. 00 transferred to Anthony Babu Kaira
(3). Ksh 300, 030. 00 Kelvin Maina Mwaniki
(4). Ksh 70, 000.00 to various Equity numbers”
Wanjiku noted that she never made the withdrawals because she does not have a smartphone and has never registered to use Equity’s Eazzy App.
She added that whereas she gets notified of transactions happening on my account, she never received any from the illegal transactions.
Additionally, she indicated she has never lost her ATM card.
In the letter, Wanjiku stated that when she reported the matter to Equity Bank, a staff there accused her of sharing her ATM pin with a third party which she denies.
“I have never lost my ATM” she said.
She also claims that she never got a report from Equity Bank after completing the investigations of the fraud.
“Eventually, your staff came up with a report, which they refused to share with me or give me a copy.
I was simply told that because my sister assisted me to withdraw money from an ATM – I compromised my PIN and could not be assisted further”
She noted that because she is sick, her sister is her sole and trusted caretaker.
Wanjiku said that the fraud has denied her the dream to build a home and wants help to recover the lost funds.