I have not heard anything good about the Huduma Namba registration clerks, the people who have mandated to take Kenyans to the promised land, where access to government services will be as easy as 1,2,3.
The clerks have been accused of being too slow, making people to wait on queues for hours before being served.
Word has it that the Huduma Namba clerks are working "sloowly", serving few people per day because they are paid per day and they want the exercise extended! Kenyans with entrepreneurial skills! 😁
— juma G. 🇰🇪 (@jumaf3) May 8, 2019
On Monday, Interior CS Fred Matiang’i said that the mass registration will not be extended beyond the 18th May, deadline because the clerks are being paid a 1000 per day and it now seems it was a blow to these guys who will soon be jobless.
Huduma namba registration centers are countable unlike the millions of centers that registers voters during election. Aside from that, the Hujuma namba clerks are so moody, unprofessional and unwelcoming. You literally have to set aside a 2fulldays for the exercise @FredMatiangi
— Just Mkenya (@JustMkenya) May 13, 2019
Matiang’i also said that the registration centers will be open from 6AM-6PM but some Kenyans have complained that some centres were not open at 9AM.
I’ve been in this huduma registration centre from 7:30 am and it is yet to be opened, the regeneration clerks haven’t arrived yet…time now 8:50 pic.twitter.com/259fUVOGpv
— chris_ogore (@ogorechristoph1) May 14, 2019
The clerks have also been accused of failing to protect the privacy of people’s data by allowing many people to surround their tables instead of maintaining a queue where an agent can serve one person at ago.
How come at Huduma number registration centres people do not queue? Instead the clerks allow people to surround their table. I thought the matter is supposed 2b private & confidential?
— Charly shams (@CharlyShams) May 5, 2019
In one of the centers, a clerk had the audacity to tell one Kenyan to go and be registered by Interior CS Fred Matiang’i.
@FredMatiangi Huduma Number clerk South B shopping centre told us to go be registered by you. ' You go and be registered by Matiangi himself. I don't take crap from anyone!' The attitude from government and even clerks is wanting.
— Lucy Kay (@Lucywaalex) May 13, 2019
In Nakuru County, the Huduma clerks were accused of demanding from between KSh 50 and 200 before registering Wananchi.
In Nakuru County some huduma number agents are charging between 50 to 200 ksh, for registration
— Shikoh Kihika (@Shikohkihika) May 6, 2019
There were no clerks at Waterfront Mall on Tuesday morning despite a very long queue.
If this is how Huduma Number Clerks were trained to work, then we Citizens require training on how to sustain our patience….. pic.twitter.com/3jBwmVdDhG
— ole nasiebonia (@nasiebonia) May 14, 2019
Some Kenyans have vowed not to register for Huduma Namba citing the clerks as a reason. Others have said they don’t have a reason to register.
If you genuinely don't have and is not planning to take Huduma Namba, let me know how many we are.
You may never know whom your new neighbour will be in Estonia after deportation by Kenyan government.— King Fred Asira (@KingFredAsira) May 13, 2019
“People who have registered for Huduma Namba kindly share your stories and selfies of how you are enjoying better government services to encourage doubters as the deadline approaches”
Huduma number clerk: do you have any history of mental illness in your family
Me: I have an uncle who voted the jubilee government 3 times.
— Jábuto Jábuto (@jabuto_jabuto) May 9, 2019