Safaricom Makes Major Changes after Coronavirus Outbreak

Safaricom has announced major changes after the Kenyan Government effected widespread decisions aimed at containing the epidemic.

In their latest change, Safaricom revealed they would be scrapping all the transaction fees for sending and receiving money below Ksh1,000 after holding a meeting with Treasury chief Patrick Njoroge.

Safaricom headquarters in Westlands. PHOTO: Courtesy

In the meeting, it was agreed that all person-to-person transactions below Ksh1,000 shall be free. This means that from tomorrow morning, M-PESA users will be able to send any amount below Ksh1,000 for free over the next 90 (ninety) days.

“To support this, and in particular small and micro business enterprises (SMEs), CBK has also approved the increase of daily M-PESA transaction limits from the current Ksh70,000 to Ksh150,000.

Kenyans will also be able to transact up to Ksh300,000 up from the current limit of Ksh140,000, and hold up to Ksh300,000 in their M-PESA wallets.

Safaricom is also working with the Government by providing a Call Center and integrating a toll-free line 719 which has been set up by the National Emergency Response Committee on Coronavirus to support Kenyans in understanding how to prevent and manage suspected cases.

We have also interconnected other networks to ensure that their subscribers can access the Call Centre.

All calls to 719 are free.
We remain committed to working with all stakeholders to help our nation through this crisis.”

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