Fast food restaurant Chicken Inn.
On April 4th, Video went viral featuring food bought from Chicken Inn with Worms. The customer claimed that on two different occasions, Chicken Inn Had sold rotten food to her. This time she could not just keep it to herself but just expose it.
In response, Chicken Inn, which is a fast food restaurant with many branches in Nairobi and Other parts of the world, penned down an apology after being accused of selling ‘rotten’ food with worms in one of its branches in Nairobi.
The apology, however, raises questions as Chicken Inn says it would contact its suppliers over the same mistake to know what went wrong? the question is did the suppliers cook chips /fries for you? did the supplier peel the potatoes for you? it sounds like chicken in wants to pass the blame to suppliers which might not work well with them.
The video captures a female customer complaining about a potato chip that she bought at a Chicken Inn outlet located in the famous Two Rivers shopping mall.
“If you love your life, AVOID Chicken Inn like a PLAGUE!!…They sold me rotten chicken wings on two separate occasions. The Westlands Oil Libya branch, opposite Sankara. To make matters worse, I had bought like 10 boxes, for my friends. This particular case doesn’t shock me,” tweeted Xtian Dela.
This attracted the attention of Kenyans on Twitter who also joined in the conversation saying that it is not the first time its happening.
‘ WORMS IN CHIPS’
Chicken Inn Restaurant responded to the claims by apologising to the customer for the ‘compromised portion of chips’ and have started investigation with their suppliers.
“On Thursday 4th of April 2019 it came to our attention that a video had been posted on social media regarding a compromised portion of chips purchased by a customer from one of our branches. We apologize to how disturbing this was to the customer concerned and to our loyal customers at large,” read part of the statement.
“We take matters of food and safety very seriously as these are core to our business. We wish to assure our customers that we are investigating the matter internally with our supplier to get to the root of what happened,”