Tuesday 9, 2019 from
“This is to enable migration of data to new hardware for improved service delivery,” revealed an excerpt of their statement.
Pre-paid users will not be able to purchase tokens through banking halls, prepaid Paybill number (888880) or any other payment channels.
“As such, we advise our customers to purchase tokens early to avoid inconveniences from the shutdown,” the state-owned company reiterated.
There was a huge outcry after Kenyans were plunged into darkness on January 23, 2019, following an outage of the Kenya Power token purchase system.