The Anti-Counterfeit Authority have confiscated counterfeit mobile phones and phone accessories estimated to be valued at over Ksh.8 million along Nairobi’s Luthuli Avenue.
Accessories, that included chargers, phone covers, batteries and earphones were also confiscated after the authority raided shops in the area following complaints from phone manufacturer Samsung.
Five suspects were also arrested during the crack down.
“This is a crackdown that will continue. The agency has now focused completely on cracking down on all illicit and counterfeit products and will get rid of all of them from the market,” said ACA chief inspector Ibrahim Bule
Samsung brand consultant Peter Mutula, also assured Kenyans of value for money saying they are committed to rid off the market of counterfeit products.
How to tell fake from Genuine
Cellular Phones
Counterfeit mobile phone manufacturers imitate all facets of a branded phone’s appearance to make their products appear genuine. The phone’s outer shell and screen, the printed logos and branding, the packaging and the included accessories can all be copied, making it difficult to identify whether a phone is fake or genuine.
When possible it is always preferable to buy a phone through a registered retailer or reseller who can vouch for a phone’s authenticity. Yet with the prevalence of internet shopping and auction websites this may not be an option. Here are a few simple tips to help you identify whether a phone is genuine or fake:
Know the Phone
It is important to do a little research before buying a new phone. You should only buy a phone made by a trusted manufacturer. Before committing to a purchase you should know the phone’s specific model number, available colours, features, what software and hardware comes included and what warranty is offered with the product.
Information about a specific model of phone can be found on the manufacturer’s website or through a registered retailer. Once you have this information it will make the job of identifying a fake much easier.
Appearance
On first glance a counterfeit phone may appear identical to a genuine model. On closer comparison you may be able to identify some obvious differences between a genuine and a fake such as: the colour, location of buttons, size or spelling of the brand name.
Some fakes are less obvious. Counterfeiters are able to mimic design details down to minute details making it difficult to tell if a phone is genuine. If you are able to view the product in person you may be able to notice a difference in weight, screen size, location of buttons and battery, quality of printing and paint finish, added or missing functions, quality control stickers and holograms and an overall lack of quality.
Features
Counterfeit phones can have differing features to genuine models, such as dual SIM cards, analogue TV etc. Check the model number and technical specifications of the genuine phone you wish to buy and ensure they match what is being offered.
Counterfeit phones also often appear to offer features that are either just not there or that are not as they are said to be. For example, built-in cameras might be said to be 8 megapixel when they are not – or offer GPS when they don’t. Counterfeit phones may also differ from a genuine in colour availability, memory capacity, camera megapixels, screen quality and operating system. It is important to compare technical features to ensure the phone is genuine.
Functionality
Black market phones are made from sub-standard and cheap components and often run on 2nd rate or pirated operating systems.
Counterfeiters use cheap older generation chipsets, which may offer the same functionality as a genuine model but at far slower processing speeds.
If you have unknowingly purchased a fake phone you will realise very quickly once you turn it on. Processing speeds are often much slower, operating systems have missing features and the phone may not be compatible with affiliated software and applications.
Availability
Counterfeit mobile phones tend to pour on to the market when a genuine model is out of stock or unavailable.
Often if manufacturers and registered sellers say a model is out of stock or unavailable, counterfeits begin to appear on auction websites and through unregistered sellers. This is also common when a phone is not available in certain colours.
Beware, counterfeiters take this opportunity to deceive consumers when the genuine product is most in demand.
IMEI number
Every genuine mobile phone has a serial number to register it to a carrier network. This number is called the International Mobile Equipment Identity (IMEI) number. The IMEI number can be used to verify the legitimacy of a phone. Often counterfeit models won’t have an IMEI number or use a fake one.
If you are viewing the phone in person then you can find the IMEI number on the product packaging, under the phone’s battery or by pressing *06 on the phone.
If you are not viewing the phone in person then you should ask the retailer for the phone’s IMEI number.
To check the legitimacy of a phone’s IMEI number and any information regarding country of production, manufacturer and model type.